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Public Safety / 911

Public Safety Answering Points (PSAPs), Emergency Communications Centers (ECCs), and 911 dispatch systems are lifelines for communities. At Intuitus, we deliver resilient cybersecurity that keeps those lifelines secure, so your teams can focus on saving lives.

 

Public Safety Requires Cybersecurity

911 systems are under constant attack. Ransomware, Phishing, and system disruptions threaten to delay response times, expose sensitive data, and put lives at risk. PSAP’s and ECCs face unique challenges:


    • Mission-critical operations cannot afford downtime.
    • Legacy dispatch systems often lack modern protections.
    • Complex integrations with CAD, radio, telephony, and IoT expand the attack surface.
    • Compliance requirements (CJIS, NIST, HIPAA, and NENA standards) create liability if not addressed.
 
Your community depends on fast, reliable emergency response. Intuitus ensures your cybersecurity is just as reliable. 

Our Approach: Beyond Monitoring

We don’t just watch for threats – we prepare, defend, and respond. Our three-fold approach blends people, process, and technology to create resilience:

People: Qualified CJIS and industry-certified professionals who deliver results and provide focused training.

Process: Clear policies, compliance roadmaps, and incident response playbooks.

Technology: AI-enhanced tools for 24/7 monitoring, penetration testing, network hardening, and rapid containment.

Solutions for PSAPs & Public Safety Agencies

24/7 AI Enhanced Threat Monitoring & SOC Services:

    • Always-on detection, alerting, and response, tuned specifically for public safety operations.

Penetration Testing:

    • Simulated real-world attacks to expose hidden vulnerabilities before adversaries can exploit them.

Cyber Risks & Vulnerability Assessments:

    • Identify weak points in networks, CAD, radio, and telephony systems with actionable remediation steps.

Staff Training & Tabletop Exercises:

    • Role-based programs for dispatchers, IT staff, and responders – focused on real-world threats.

Incident Response Planning:

    • Be prepared to contain, recover, and keep operations up and running – even while under attack.

Compliance & Policy Support:

    • Guidance for CJIS, NIST, HIPAA, and state requirements, with ready to use policy templates.

How Intuitus Compares

Feature / Capability 

Intuitus 

Typical Competitor 

Public Safety Focus 

Deep experience with PSAPs, ECCs, 911 dispatch, CAD, radio, and telephony systems. 

General municipal IT or generic cybersecurity services with limited PSAP expertise. 

Standards Leadership 

Active NENA member and contributor to NENA STA-040.2-2024 Security for NG911 and the official security checklist. 

Follows standards but does not contribute to defining them. 

Threat Monitoring 

24/7/365 monitoring with AI-enhanced detection tuned for public safety environments. 

Standard network monitoring, not tailored for PSAP operations. 

Penetration Testing 

Real-world simulated attacks to identify vulnerabilities before adversaries do. 

Often limited to basic vulnerability scans or annual assessments. 

Incident Response & Continuity 

Full containment, recovery, and continuity planning to ensure dispatch stays online. 

Alerts sent to clients, but slower or limited response support. 

Compliance Expertise 

Guidance for CJIS, NIST, HIPAA, and NENA with ready-to-use policies and audit prep. 

General compliance coverage, not specialized in public safety mandates. 

Staff Training 

Role-based programs for dispatchers, IT staff, and responders, including phishing simulations and incident drills. 

Generic awareness training not tailored to dispatch operations. 

Network Hardening & Architecture 

Secure segmentation, remote access controls, redundancy, and patch management. 

Limited network design support; focus on monitoring only. 

Customization 

Tailored solutions for both small rural PSAPs and large metro ECCs. 

One-size-fits-all packages with limited flexibility. 

Reporting & Dashboards 

Transparent, actionable insights in plain language for leadership and IT. 

Technical reports that require interpretation, little executive clarity. 

Why Choose Intuitus for Public Safety

Intuitus provides elite cybersecurity services and unmatched customer service. Intuitus is a one-stop provider for all cybersecurity service needs because we provide both managed services and consulting services. 

    • Internal and External Monitoring – Protection from ransomware, user error, and misconfigurations.
    • Proven Public Safety Expertise – Deep experience with PSAPs and ECC workflow.
    • Tailored to Your Size & Budget – Solutions for small rural centers and large metro agencies alike.
    • Faster Response Times – Beyond detection: rapid containment and hands-on remediation.
    • Compliance Confidence – Support before, during, and after audits.
    • Transparent Reports – Clear insights you can act on, not just jargon.

 

Intuitus delivers comprehensive protection, compliance readiness, and the depth of analysis you need to stop threats before they become disasters.

Industry Leadership You Can Trust

At Intuitus, we don’t just follow public safety standards – we help write them.

Proud member of the National Emergency Number Association (NENA)

Contributor to NENA STA-040.2-2024 Security for NG911 and the official NENA NG911 Security Checklist.

Actively shaping the cybersecurity standards that guide 911 centers across the nation.

When you partner with Intuitus, you’re working with experts who are not only aligned with industry standards – they’re helping to define them.

Intuitus on NPPGov

Intuitus is an awarded vendor on NPPGov, a nationwide cooperative purchasing organization serving government agencies and nonprofits. This means PSAPs, ECCs, and other public safety entities can bypass lengthy RFP cycles and purchase Intuitus cybersecurity services at pre-negotiated, competitive rates.

With NPPGov, your agency gets:

    • Faster procurement through pre-competed contracts
    • Budget efficiency via group purchasing power
    • Nationwide access for federal, state, local, and nonprofit entities

 

Cybersecurity shouldn’t be tied up in red tape. With Intuitus on NPPGov, it is accessible, affordable, and ready when you need it.

Protect the lifeline your community depends on.

Let’s build resilience into your PSAP or ECC cybersecurity strategy today.

Schedule a free Cybersecurity Consultation.